Customer Notifications
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Customer Notifications inform BNSF customers of the latest news covering BNSF services, tools, prices and facilities.

Marketing News
11/15/14 - Final Report: Derailment at Casselton, North Dakota
11/15/14 - Final Report: Derailment at Casselton, North Dakota
07/14/14 - Reminder: Demurrage and Storage Policy Changes Effective July 15, 2014
07/08/14 - Demurrage and Storage Policy Changes Effective July 15, 2014
06/26/14 - Demurrage and Storage Policy Changes Effective July 15, 2014
  Service Advisories
05/24/15 - Preliminary Report: Washout at Purcell, Oklahoma
05/24/15 - Final Report: Washout at Noble, Oklahoma
05/24/15 - Preliminary Report: Washout at Noble, Oklahoma
05/22/15 - Service Update for Friday, May 22, 2015
05/17/15 - Final Report: Derailment at Lebo, KS

All Coal Marketing News
 
All Coal Service Advisories

Pricing UpdatesSecured section
05/21/15 - Update: Revised Damage Notification Procedure - Effective June 1, 2015
05/01/15 - Revised Claim Notification Procedure - Effective June 1, 2015
04/28/15 - BNSF Coal Fuel Surcharges for June 2015
03/31/15 - BNSF Coal Fuel Surcharges for May 2015
03/03/15 - Software Update to BNSF Mileage-Based Fuel Surcharge Calculating Program
 

All Coal Pricing Updates
 

Facility Updates
10/21/11 - Reminder: Road Closures Near BNSF’s Seattle International Gateway Today through October 31
09/23/11 - Road Closures Near BNSF’s Seattle International Gateway October 21-31
  BNSF.com Updates
07/25/14 - Enhancements to bnsf.com Web Tools - Carload Shipment Status
02/11/14 - Receive Invoices of Miscellaneous Charges via EDI 810 or EDI 410 Formats
06/14/13 - Enhancements to Rail Central Mobile Maps Now Available
04/25/13 - Diversion Enhancement Updates Effective May 5
11/19/12 - Enhancements to Rail Central Now Available

All Coal Facility Updates
 
All Coal BNSF.com Updates

Customer Letters
11/20/14 - BNSF Announces 2015 Capital Expenditure Program
10/29/14 - BNSF 2014-2015 Winter Preparations and Plans
10/28/14 - BNSF Rapid Responder Force Increased for Winter
02/11/14 - Severe Winter Weather Impacts Operations
08/05/13 - BNSF Announces New Risk Reduction Operating Policies
  Network Overviews

All Coal Customer Letters
 
All Coal Network Overviews


If you have any questions, please send an email to Customer.Notifications@bnsf.com